Insights

DO YOU NEED A COACH WITH A SPECIALISM?
DO YOU NEED A COACH WITH A SPECIALISM?
A finance director shortlisting a coach for their CFO insists on someone who has sat in a similar seat, run a similar budget, felt similar pressure from a board. Down... Read more
MEASURING COACHING ROI
MEASURING COACHING ROI
A finance director asks an HR lead to justify next year's coaching budget in one slide. The HR lead has satisfaction scores, a stack of grateful emails from coached leaders,... Read more
WHAT IS COACHING CULTURE: BENEFITS FOR ORGANISATIONS
WHAT IS COACHING CULTURE: BENEFITS FOR ORGANISATIONS
A manager finishes a coaching skills course and changes how they run their one-to-ones. They ask more, tell less, and her team notices. Six months later, nothing else in the... Read more
COACHING COMMUNICATION SKILLS: A PRACTICAL GUIDE
COACHING COMMUNICATION SKILLS: A PRACTICAL GUIDE
  A manager runs a one-to-one meaning to coach rather than direct, asks a good opening question, then fills the silence that follows before the other person has finished thinking.... Read more
THE COACH'S INNER WORK: STAYING PRESENT WITHOUT RUSHING TO RESCUE
THE COACH'S INNER WORK: STAYING PRESENT WITHOUT RUSHING TO RESCUE
  When a client is struggling, the instinct to help — to reassure, to move things forward, to make the discomfort a little easier — is entirely natural. It is... Read more
EIGHT COACHING SHIFTS FOR WORKING WITH EMOTIONAL STRAIN
EIGHT COACHING SHIFTS FOR WORKING WITH EMOTIONAL STRAIN
  Coaching often focuses on helping people move forward. But when someone is carrying uncertainty, pressure or emotional strain, the usual approach does not always fit. Moving toward action too... Read more
Powerful Coaching Questions: A Practical Guide
Powerful Coaching Questions: A Practical Guide
    The question is the coach's primary tool. A good one opens up a person's thinking and helps them reach an insight they would not find alone. A poor... Read more