Insights

GETTING FEEDBACK AS A COACH

On
GETTING FEEDBACK AS A COACH

A coach three years into practice has a full diary and grateful clients. No one has told them anything specific about their coaching in a long time. Their clients thank them warmly at the end of every engagement, which feels like evidence they are doing well, but gratitude is not the same thing as feedback on their technique, and without anyone qualified to say what to sharpen, her practice has quietly stopped developing.

Coaches are unusually exposed to this problem. Once training ends, the structured feedback shaping early practice often ends with it. This guide sets out where reliable feedback comes from after qualification, building on TPC Coaching Academy's guide to coaching qualifications.

Why feedback gets harder to find once you are qualified

A client's thanks says something real about how the relationship felt. It says almost nothing about specific coaching behaviours: whether the coach interrupted at the wrong moment, missed an opening to challenge, or filled a silence the client needed. Clients are rarely trained to notice these things, and their satisfaction, genuine as it is, is not built to carry this kind of detail.

There is a second barrier, and it sits with the coach. Looking honestly at one's own coaching, distinguishing what landed from what did not, takes a willingness to be seen clearly, including the parts falling short. Many experienced coaches quietly avoid this, not from arrogance but from the ordinary discomfort of being evaluated, and the gap shows up years later as a practice which has plateaued without the coach noticing when it happened.

The two structured channels built for this

Coaching has two established routes for structured feedback, and the ICF's own credentialing requirements set out how each works.1

Mentor coaching

Feedback assessed directly against the ICF core competencies, delivered by a coach holding the MCC credential.

Every ICF credential level requires 10 hours of mentor coaching over a minimum of three months, at least three of those hours one-to-one.

Focused on sharpening specific coaching behaviour to the standard a credential requires.

Supervision

A broader, reflective space covering the emotional complexity, ethics, and relationship dynamics behind the coaching.

Ongoing rather than tied to a single credential application, often continued for the length of a coaching career.

Focused on the coach's development as a practitioner, not only a specific competency.

Coaches sometimes treat these as interchangeable, and they are not. Mentor coaching sharpens technique against a defined standard. Supervision holds the wider practice of being a coach, including the parts a competency framework does not reach.

What good feedback on your coaching looks like

Useful feedback names a specific moment, ties it to a specific coaching behaviour, and offers a concrete alternative. "You asked strong open questions in the first half, then began leading the client toward your own answer once the conversation slowed" is feedback a coach hears once and remembers for years. "Great session today" is not.

Coaches actively developing their practice tend to bring a recording or a specific moment to a mentor coaching or supervision session, rather than asking a general question about how they are doing. Specificity is what turns a supportive conversation into a genuine development tool.

Structured feedback for your practice

TPC Coaching Academy's Mentor Coaching supports ICF credential applications with feedback assessed directly against the core competencies.

Group Supervision offers ongoing, reflective feedback for coaches at any stage of their career, working with real sessions in a small group setting.


Frequently asked questions

How do coaches get feedback on their own practice?
Coaches get structured feedback on their practice mainly through mentor coaching and supervision, since client satisfaction alone rarely offers specific detail on coaching technique. Mentor coaching assesses a coach's behaviour directly against a recognised competency framework, while supervision offers ongoing, reflective feedback across a coaching career.
What is the difference between mentor coaching and supervision?
Mentor coaching gives feedback assessed against a specific competency framework, usually tied to a credential application, delivered by a coach holding the ICF MCC credential. Supervision is broader and ongoing, covering the emotional and ethical dimensions of coaching practice rather than only technical competency.
How many hours of mentor coaching does an ICF credential require?
Every ICF credential level requires 10 hours of mentor coaching completed over a minimum of three months, with at least three of those hours delivered one-to-one. The remaining hours take place one-to-one or in a group setting of no more than ten coaches.
Why is client satisfaction not enough feedback for a coach?
Client satisfaction reflects how a relationship felt, not the specific coaching behaviours behind it. Clients are rarely trained to notice a missed opening to challenge or a poorly timed question, so their gratitude carries little of the technical detail a coach needs in order to keep developing.
Do experienced coaches still need feedback?
Yes. Practice tends to plateau quietly once structured feedback stops, regardless of experience, since a coach working alone cannot see their own blind spots. Ongoing supervision is the main safeguard against this, which is why many established coaches continue it throughout their careers.
Previous post
Next post